SoliScribe-Support

SoliScribe: privacy policy and support

Last updated: 3 November 2026

Privacy policy

SoliScribe is an app for Mac and iPhone that records, transcribes and searches conversations. It’s made by Vivek Kapoor (“I” in this policy). This page explains what SoliScribe does with your information.

In short: your recordings, transcripts and everything SoliScribe works out from them stay on your devices. Two things can leave them, and both are off unless you switch them on: iCloud sync, which keeps your library in your own iCloud account, and Apple’s cloud AI (see below). I don’t run servers that receive any of it, and the app has no accounts, ads, analytics or tracking.

What stays on your devices

Audio you record or import, kept in SoliScribe’s own folder on your Mac or iPhone. Audio never syncs anywhere.
Transcripts, with their summaries, notes, tags, highlights, chapters, folders and AI Brief conversations.
Your dictionary. Names and words you add in Settings ▸ Dictionary, and the ways the speech engine mishears them, are kept on your device (and in your iCloud if you switch on sync). If you use “Say it”, SoliScribe listens for a few seconds to note how the word is heard; that sound is deleted as soon as it’s written down.
Speaker labels and remembered voices. When you label speakers, SoliScribe works out who spoke when, on your device. If you choose “Remember this voice” or “This is me”, it saves a voice fingerprint: a short list of numbers that describes how that person sounds, so SoliScribe can recognise them in later recordings. It also keeps a few seconds of that person talking, cut from the same recording, so you can play a saved voice to check who it is. Voice fingerprints and these clips stay on your device; if you switch on sync, the fingerprints and names (never the clips) also go to your own iCloud. You can play, rename, merge or forget any of them in Settings ▸ Speakers.
Your calendar, if you allow it (Mac only). SoliScribe reads the events in your Mac’s Calendar to name a recording after the meeting it was made in, to offer the meeting’s guests as speaker names, and to remind you a minute before a call. It only reads; it never changes your calendar, and nothing from it leaves your Mac. Turn it off in Settings ▸ Recordings, or in System Settings ▸ Privacy & Security ▸ Calendars.
Siri and Spotlight (Mac). So Siri and Spotlight can find your recordings, SoliScribe adds each one’s name, date, people, summary and the start of its transcript to your Mac’s own search index. The index stays on your Mac. Turn it off in Settings ▸ Recordings, which also empties it.
Where imported files came from, so SoliScribe can show them in Finder later.
Your settings and a diagnostics log (see “Diagnostics” below).
Files shared to SoliScribe (iPhone). When you share audio or video to SoliScribe from another app, the file is copied into SoliScribe’s own storage on your iPhone to be transcribed.
Widgets and the Lock Screen (iPhone). While you record, the widgets and the Live Activity show the recording’s counter and the name of your newest recording, on your iPhone only.

None of this is sent to me or to anyone else unless you export or share it yourself, or switch on iCloud sync or Apple’s cloud AI.

iCloud sync (optional, off unless you switch it on)

Switch on Sync with iCloud (Mac: Settings ▸ Recordings; iPhone: Settings ▸ Sync) and SoliScribe keeps the same library on your Mac and iPhone through your own private iCloud storage: transcripts with their edits, names, stars, tags, notes, chapters, folders, pins, summaries and AI Brief conversations, your “Your notes” pages, your dictionary, and your saved voices’ names and voice fingerprints. Audio never syncs, and nor do the short voice clips. It’s stored in your iCloud account under Apple’s iCloud terms, which only you can access; I can’t see it and it never reaches me. Switch Sync off at any time; to remove what’s already in iCloud, go to your iPhone’s Settings ▸ [your name] ▸ iCloud ▸ Manage Account Storage ▸ SoliScribe (or System Settings on the Mac).

How the work gets done

Transcription uses Apple’s speech recognition, running on your Mac or iPhone. The first time you use a language, your device may download its speech files from Apple. Your audio isn’t sent with that request.
Punctuation on some iPhones. iPhones that use Apple’s older speech model get a small punctuation model, downloaded once from Hugging Face (huggingface.co) and run on the iPhone. The download contains nothing about you.
AI Brief (questions and summaries) uses the Apple Intelligence model on your Mac or iPhone. Your transcripts are read on your device and aren’t sent to Apple or to me. If Apple Intelligence is turned off, these features stay off.

Apple’s cloud AI (optional, off unless you choose it). On devices that support it, AI Brief has a “This Mac

Apple cloud” (or “This iPhone

Apple cloud”) choice, also in Settings ▸ AI Brief. With it set to Apple cloud, the transcript you ask about (or, for questions about all your recordings, the parts relevant to your question), and your question, are sent to Apple’s Private Cloud Compute to write the answer or summary. Apple uses them only to answer that request and doesn’t keep them, and neither Apple nor I can see them. Nothing is sent to me. Set the switch back at any time and everything is handled on your device again. Apple explains how Private Cloud Compute protects your data at security.apple.com/blog/private-cloud-compute.

Speaker labels use speaker-recognition models that run on your Mac or iPhone. The Mac App Store version gets them from Apple along with the app; the iPhone app downloads the same files from Hugging Face (huggingface.co) the first time it starts, and the Mac does too if Apple’s copy can’t be reached. These downloads contain nothing about you or your recordings. As with any download, the server can see your device’s IP address.

Permissions SoliScribe asks for

Microphone: to record and transcribe what’s said. SoliScribe asks the first time it needs it, and only listens while you’re recording, trying the welcome demo or using “Say it” in the Dictionary (neither is saved).
Screen & System Audio Recording (Mac): only when you switch on SYSTEM AUDIO to record sound from other apps, such as a call. SoliScribe uses it for sound only. It doesn’t record or save pictures of your screen.
Speech recognition: to transcribe on your device.
Calendars (Mac, optional): read only, as described above.
Notifications (optional): for example, to tell you that a recording has gone silent, or that a call starts in a minute. They’re created on your device and nothing is sent.
Files you choose: when you import or export, SoliScribe opens only the files and folders you pick.

Siri and Shortcuts

If you ask Siri about your recordings, Siri handles the request under Apple’s privacy policy. SoliScribe finds the answer on your device and hands it back to Siri.

Diagnostics

SoliScribe keeps a log on your device of what it has done, to help fix problems. The log can include short pieces of your transcripts and the names of your recordings and files. It’s never sent automatically. Help ▸ Export Diagnostics saves a copy that you can read before deciding whether to send it to me.

If you’ve turned on sharing with app developers in your device’s Privacy & Security settings (or Analytics & Improvements on iPhone), Apple may send me crash reports. Crash reports describe what the app was doing when it stopped. They don’t include your recordings or transcripts.

What I collect

Nothing. I don’t receive your recordings, transcripts, voice fingerprints, contacts, location or usage data. SoliScribe contains no third-party analytics, advertising or tracking code.

Keeping and deleting your information

Everything is stored on your devices (and, if you switch on sync, your own iCloud), so it’s yours to keep or delete. You can delete transcripts, and the audio of any recording, in the app. Settings ▸ Recordings ▸ Keep audio can also delete older recordings’ audio for you after 30 or 7 days, or not keep it at all; transcripts stay. To remove everything SoliScribe has stored: on a Mac, delete the app, then its folder in your Library, ~/Library/Containers/com.soliscribe.app; on an iPhone, delete the app; and if you used sync, delete SoliScribe’s data from iCloud as described above.

Children

SoliScribe isn’t made for children under 13. I don’t knowingly collect information from anyone, including children.

Grievance Officer (India)

Under India’s Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can contact the Grievance Officer about any privacy concern:

Name: Vivek Kapoor
Email: vivek@thealqmists.com
Response: I’ll acknowledge your message within 24 hours and aim to resolve it within 15 days.

Changes to this policy

If SoliScribe starts handling your information differently, I’ll update this page before that version is released and change the date at the top.

Contact

Questions about this policy: vivek@thealqmists.com

Getting help

What you need. A Mac with Apple silicon running macOS 26 or later, or an iPhone with iOS 26 or later. AI Brief needs Apple Intelligence turned on (System Settings ▸ Apple Intelligence & Siri). Transcription works without it.

Recording a call. Switch on SYSTEM AUDIO as well as MIC, and pick the app from the menu next to it (or record all of your Mac’s sound). macOS will ask for Screen & System Audio Recording permission the first time.

Labelling speakers. If you chose “Automatically” in the quick start guide, speakers are labelled after every recording and import. To do it yourself, open a finished transcript, press the gold key at the right end of the seek bar and choose Label speakers. The first run on a Mac takes a little longer while it prepares the model.

Where your files are. Mac: Settings ▸ Recordings ▸ Show Audio Files in Finder. iPhone: the Files app ▸ On My iPhone ▸ SoliScribe ▸ Recordings.

Same library on Mac and iPhone. Switch on Sync with iCloud on both (Mac: Settings ▸ Recordings; iPhone: Settings ▸ Sync), signed in to the same Apple Account. Transcripts and notes travel; audio stays on the device that recorded it.

Something not working? Help ▸ Export Diagnostics saves a log you can attach to an email. It can contain short pieces of your transcripts, so read it first.

Contact: vivek@thealqmists.com